We are experiencing a delay in workflow status updates. Flows continue to run as expected but they will not appear finished within the UI without significant delay. Additionally, this will impact the cadence of schedule runs that include workflows.

The issue has been identified, and the delays are improving. We are continuing to monitor and expect to be fully back to on-time processing later today.

Processing times are back within normal ranges. All schedules and flows are completing in expected timeframes. This incident has been resolved.

We are investigating an issue that is causing longer than normal delays in workflow closeout.

We have identified the root cause and are working to resolve. We expect delays to continue for roughly another hour. Flows are running and data is processing; however, schedules that depend on workflows will experience significant delays during this time. 

All schedules and flows are completing in expected timeframes. This incident has been resolved.

We are experiencing a delay in workflow status updates. Flows continue to run as expected but they will not appear finished within the UI without significant delay. Additionally, this will impact the cadence of schedule runs that include workflows.

The issue has been identified, and the delays are improving. We are continuing to monitor and expect to be fully back to on-time processing later today.

Processing times are back within normal ranges. All schedules and flows are completing in expected timeframes. This incident has been resolved.

We are experiencing a service disruption that is impacting the Procore <> Vista integration for legacy customers. All other integrations working fine and the Procore V2 integration is working fine.

We are actively investigating the issue, which started happening at noon CST today.

We have identified the issue and deployed a hotfix. Procore <> Vista integration services are running again.

• Syncs from Vista will complete on next hourly run; customers would have experienced a delay in data showing for import.
• Exports to Vista were reaching Vista successfully but not closing out. The next hourly sync will complete and mark them synced in Procore where needed.

We will continue to monitor for a while longer.

Procore <> Vista integration services are completing normally since 3pm CST. This incident has been resolved.

We are experiencing processing delays in schedules that is resulting in some activity to be delayed by as much as 10 minutes. We are actively working to address the issue.

We moved quickly today to address the issue. Service disruption window was from 2:45pm-4:15pm CST. Since then, queues have returned to normal, metrics are back to regular thresholds, and there is no delay. This incident is resolved.

We have been alerted to elevated API response times which is resulting in increased page load times in the App Xchange UI.

Response times have improved, but we are still seeing some slowness. We are continuing to investigate the issue and will provide another update shortly.

Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

To ensure the continued performance and dependability of our platform, we have a planned maintenance window that will take place on: 

Date: 2025-07-30 (Wed.)
Time: 7:00 PM - 11:00 PM CDT

During this period, App Xchange will be completely unavailable. We have intentionally planned for this work to take place during a period of historically low usage to minimize impact. Upon completion of this work, any jobs or workflows that were interrupted or delayed will be prioritized and executed to bring data states back to normal.

This maintenance will allow us to enhance our underlying infrastructure. We are confident these upgrades will provide a more flexible and dependable experience in the long term.

If you have any questions, please don't hesitate to contact us at xchange_support@trimble.com.

Thank you,
The Trimble App Xchange Team

Schedule maintenance is complete. We are closing this planned maintenance window.

We are experiencing delays in schedules that rely on flows to complete. We are also seeing delayed updates to the UI from flows finishing.

We are looking into the issue, but a queue has accumulated causing delays of 20-mins.

We have identified the issue and taken steps to mitigate. We have also scaled up the platform to process through a queue that accumulated. We are running a 11-min delay at the moment. We will provide updates as the platform returns to normal.

We continue to monitor the platform and work down the queue. It is scaled up and about 1/3 of what it was. We will provide an update when it returns to no delay later this afternoon.

We are still monitoring. The queue is back to normal ranges, but we are keeping this incident open to perform additional maintenance.

Workflow queue has returned to normal ranges. However, we are leaving this incident open overnight to conduct additional maintenance.

Maintenance was completed overnight. All schedules and flows are completing in expected timeframes. This incident has been resolved.

We are experiencing delays in schedules that rely on flows to complete. We are also seeing delayed updates to the UI from flows finishing.

Root cause is related to a Vista service pack that released overnight to customers. We have identified the issue, but a queue remains. We have scaled up to process that queue more quickly.

We expect delayed updates for a few more hours.

We have been working through our backlog as fast as we can. There was a very large backlog so it took some time. Flows are still running but we have a backlog for the next 15-minutes. We continue to monitor.

Queue has returned to normal ranges. All schedules and flows are completing in expected timeframes. This incident has been resolved.

We are experiencing delays in schedules that rely on flows to complete. We are also seeing delayed updates to the UI from flows finishing.

We have identified the issue, but a queue remains. We have scaled up to process that queue more quickly. We expect delayed updates for about another hour.

Queue has returned to normal ranges. All schedules and flows are completing in expected timeframes. This incident has been resolved.