Partner Portal Offline

Incident

Partner Portal Offline

Status: closed
Start:
End:
Duration: 1 hour 54 minutes
Affected Components:
App Xchange Platform Database API Workflows Schedules On-Premise Agent Connectivity Public Connectors
Update

We are experiencing an issue with our Partner Portal (http://partnerapp.xchange.trimble.com). This website is used by two partners, Procore and Newforma. The website is offline at the moment and we are looking into it.

  • Procore is unable to review configurations in the Partner Portal.
  • Newforma customers are unable to view or modify project mappings.

We are actively working on the issue and will provide status updates as we have them.

NOTE: No other integrations or services are impacted.


Resolved

We have identified and fixed the issue with Partner Portal. The site is working since 12:15pm CST.

This was an issue in the UI for that site. All other services were working normally across the platform.