Welcome to the status page of Trimble App Xchange. This is a summary of the availability of Trimble App Xchange services.

If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.

In case you experience an issue in other Trimble products, please take a look at the availability of them here: https://trimble.status.page

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App Xchange Platform

Incidents

Upcoming Week 07/27/2025
App Xchange Platform Database API Workflows Schedules On-Premise Agent Connectivity Public Connectors
[upcoming]

To ensure the continued performance and dependability of our platform, we have a planned maintenance window that will take place on: 

Date: 2025-07-30 (Wed.)
Time: 7:00 PM - 11:00 PM CDT

During this period, App Xchange will be completely unavailable. We have intentionally planned for this work to take place during a period of historically low usage to minimize impact. Upon completion of this work, any jobs or workflows that were interrupted or delayed will be prioritized and executed to bring data states back to normal.

This maintenance will allow us to enhance our underlying infrastructure. We are confident these upgrades will provide a more flexible and dependable experience in the long term.

If you have any questions, please don't hesitate to contact us at xchange_support@trimble.com.

Thank you,
The Trimble App Xchange Team

Week of 06/29/2025
App Xchange Platform Workflows

We are investigating an issue that is causing longer than normal delays in workflow processing.


We have identified the issue and there is no queue. All schedules and flows are completing in expected timeframes, but we will monitor for a while longer.

This incident has been resolved.

App Xchange Platform Workflows Schedules

We are experiencing delays in schedules that rely on flows to complete. We are also seeing delayed updates to the UI from flows finishing.

We are looking into the issue, but a queue has accumulated causing delays of 20-mins.

We have identified the issue and taken steps to mitigate. We have also scaled up the platform to process through a queue that accumulated. We are running a 11-min delay at the moment. We will provide updates as the platform returns to normal.

We continue to monitor the platform and work down the queue. It is scaled up and about 1/3 of what it was. We will provide an update when it returns to no delay later this afternoon.

We are still monitoring. The queue is back to normal ranges, but we are keeping this incident open to perform additional maintenance.

Workflow queue has returned to normal ranges. However, we are leaving this incident open overnight to conduct additional maintenance.


Maintenance was completed overnight. All schedules and flows are completing in expected timeframes. This incident has been resolved.

App Xchange Platform Workflows

We are investigating an issue that is causing long delays in workflow processing.

Dear Customer,


Service Interruption Affecting Service(s):

Workflows


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Week of 06/22/2025
App Xchange Platform Workflows

We are investigating an issue that is causing long delays in workflow processing.

We are experiencing delays in workflow processing. customers. We have identified the issue, but a queue remains. We have scaled up to process that queue more quickly.

We expect delayed updates for another hour and a half.

Dear Customer,


Service Interruption Affecting Service(s):

Workflows


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

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