On-Premise Agent Connectivity
2024-05-16T16:36:00.0000000Z
App Xchange Platform
Database
API
Workflows
Schedules
On-Premise Agent Connectivity
Procore ERP Exports
Partner Portal
2024-05-16T16:36:00.0000000Z
We have identified an issue affecting only the Newforma <> Procore integration. No other integration is impacted.
The Newforma <> Procore integration is not properly returning submittal and RFIs back to Procore from Newforma on some workspaces.
We already identified the issue and are working to fix as soon as possible. Once a hotfix is released, the next scheduled run will transfer data to Procore. We will post updates as we have them.
No components were marked as affected by this incident.
2024-05-16T19:28:00.0000000Z
Fixed the issue around 4:20pm CST. The next cache write for customers impacted will pick up the missing customer data. We continue to monitor.
This incident has been resolved.
2024-05-02T07:16:00.0000000Z
App Xchange Platform
Database
API
Workflows
Schedules
On-Premise Agent Connectivity
Procore ERP Exports
Partner Portal
2024-05-02T07:16:00.0000000Z
We are experiencing elevated error levels since about 7:40pm in one of our core APIs that is impacting all areas of the platform. We are actively investigating the issue.
2024-05-02T07:35:00.0000000Z
We are no longer experiencing elevated errors at the platform is operational. We are continuing to investigate the root cause.
2024-05-02T08:52:00.0000000Z
This incident has been resolved.
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