Elevated Failures Rates - API
Incident
Elevated Failures Rates - API
Status: closed
Start:
End:
Duration: 3 hours 47 minutes
Affected Components:
App Xchange Platform
On-Premise Agent Connectivity
Update
Our API is experiencing elevated failure rates. We are actively investigating. The impact is related to integrations that use the Xchange Agent and a higher-than-normal failure rate.
Resolved
Our team has identified and remediated the issue. The platform is back to normal, and services are completing in expected timeframes.
This incident has been resolved.