Newforma Procore integration impacted
Incident
Newforma Procore integration impacted
Status: closed
Start:
End:
Duration: 2 hours 52 minutes
Affected Components:
App Xchange Platform
Database
API
Workflows
Schedules
On-Premise Agent Connectivity
Procore ERP Exports
Partner Portal
Update
We have identified an issue affecting only the Newforma <> Procore integration. No other integration is impacted.
The Newforma <> Procore integration is not properly returning submittal and RFIs back to Procore from Newforma on some workspaces.
We already identified the issue and are working to fix as soon as possible. Once a hotfix is released, the next scheduled run will transfer data to Procore. We will post updates as we have them.
No components were marked as affected by this incident.
Resolved
Fixed the issue around 4:20pm CST. The next cache write for customers impacted will pick up the missing customer data. We continue to monitor.
This incident has been resolved.