Public Connectors
We are experiencing an issue with our Partner Portal (http://partnerapp.xchange.trimble.com). This website is used by two partners, Procore and Newforma. The website is offline at the moment and we are looking into it.
- Procore is unable to review configurations in the Partner Portal.
- Newforma customers are unable to view or modify project mappings.
We are actively working on the issue and will provide status updates as we have them.
NOTE: No other integrations or services are impacted.
We have identified and fixed the issue with Partner Portal. The site is working since 12:15pm CST.
This was an issue in the UI for that site. All other services were working normally across the platform.
Dear Customer,
Our team is investigating an issue on the following service(s):
App Xchange Platform
We have identified and address the root cause already, this is a retroactive notification.
During the outage App Network and Direct API, specific flow steps and service runs are encountering failures.
We sincerely apologize for the service interruption and will provide further updates as soon as possible.
The team has resolved the primary issue and is monitoring the situation.
10:15 am to 22:15pm GMT