Public Connectors

Planned Maintenance: Trimble App Xchange Will Be Temporarily Offline
App Xchange Platform Database API Workflows Schedules On-Premise Agent Connectivity Public Connectors
 
[in progress]

To ensure the continued performance and dependability of our platform, we have a planned maintenance window that will take place on: 

Date: 2025-07-30 (Wed.)
Time: 7:00 PM - 11:00 PM CDT

During this period, App Xchange will be completely unavailable. We have intentionally planned for this work to take place during a period of historically low usage to minimize impact. Upon completion of this work, any jobs or workflows that were interrupted or delayed will be prioritized and executed to bring data states back to normal.

This maintenance will allow us to enhance our underlying infrastructure. We are confident these upgrades will provide a more flexible and dependable experience in the long term.

If you have any questions, please don't hesitate to contact us at xchange_support@trimble.com.

Thank you,
The Trimble App Xchange Team

Partner Portal Offline
App Xchange Platform Database API Workflows Schedules On-Premise Agent Connectivity Public Connectors
 

We are experiencing an issue with our Partner Portal (http://partnerapp.xchange.trimble.com). This website is used by two partners, Procore and Newforma. The website is offline at the moment and we are looking into it.

  • Procore is unable to review configurations in the Partner Portal.
  • Newforma customers are unable to view or modify project mappings.

We are actively working on the issue and will provide status updates as we have them.

NOTE: No other integrations or services are impacted.


 

We have identified and fixed the issue with Partner Portal. The site is working since 12:15pm CST.

This was an issue in the UI for that site. All other services were working normally across the platform.

Service Interruption on App Xchange Platform Service(s)
App Xchange Platform Database API Workflows Schedules On-Premise Agent Connectivity Public Connectors
 

Dear Customer,


Our team is investigating an issue on the following service(s):

App Xchange Platform


We have identified and address the root cause already, this is a retroactive notification.


During the outage App Network and Direct API, specific flow steps and service runs are encountering failures.


We sincerely apologize for the service interruption and will provide further updates as soon as possible.

 

The team has resolved the primary issue and is monitoring the situation.

10:15 am to 22:15pm GMT