There was a minor delay in job logs starting 8am CST and lasting to 9:47am CST. Services and workflows ran normally and this would have been limited to job logs displaying in App Xchange.
Job logs would have been delayed during this timeframe.
The team moved quickly to remediate, and this incident is resolved
Our App Network API is experiencing elevated response times. We are actively investigating.
Response time are back within normal ranges. We are continuing to monitor.
Dear Customer,
Service Interruption Affecting Service(s):
API
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
We are investigating an issue resulting in delays in processing of Connector Actions.
The issue has been identified and the delays are improving. We are continuing to monitor and expect to be fully back to on-time processing in the next 15 to 20 minutes..
Dear Customer,
Service Interruption Affecting Service(s):
Workflows, Public Connectors
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
We have been alerted to elevated API response times which is resulting in increased page load times in the App Xchange UI.
Response times have improved, but we are still seeing some slowness. We are continuing to investigate the issue and will provide another update shortly.
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
We are investigating an issue that is causing longer than normal delays in workflow processing.
We have identified the issue and there is no queue. All schedules and flows are completing in expected timeframes, but we will monitor for a while longer.
This incident has been resolved.
We are experiencing delays in schedules that rely on flows to complete. We are also seeing delayed updates to the UI from flows finishing.
We are looking into the issue, but a queue has accumulated causing delays of 20-mins.
We have identified the issue and taken steps to mitigate. We have also scaled up the platform to process through a queue that accumulated. We are running a 11-min delay at the moment. We will provide updates as the platform returns to normal.
We continue to monitor the platform and work down the queue. It is scaled up and about 1/3 of what it was. We will provide an update when it returns to no delay later this afternoon.
We are still monitoring. The queue is back to normal ranges, but we are keeping this incident open to perform additional maintenance.
Workflow queue has returned to normal ranges. However, we are leaving this incident open overnight to conduct additional maintenance.
Maintenance was completed overnight. All schedules and flows are completing in expected timeframes. This incident has been resolved.
Dear Customer,
Service Interruption Affecting Service(s):
Workflows
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
We are investigating an issue that is causing long delays in workflow processing.
We are experiencing delays in workflow processing. customers. We have identified the issue, but a queue remains. We have scaled up to process that queue more quickly.
We expect delayed updates for another hour and a half.
Dear Customer,
Service Interruption Affecting Service(s):
Workflows
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
We are investigating an incident related to our database. Services may be impacted and we are looking into it.
We have identified the issue and are performing maintenance to remediate the issue. This is impacting services. We will provide updates as we have them.
We completed some maintenance and the platform is operational. Services are running and we continue to monitor.
Some additional maintenance was completed on our database a few hours ago. We have been operational since the afternoon, but wanted to continue monitoring. We consider this incident resolved.
We are experiencing delays in schedules that rely on flows to complete. We are also seeing delayed updates to the UI from flows finishing.
Root cause is related to a Vista service pack that released overnight to customers. We have identified the issue, but a queue remains. We have scaled up to process that queue more quickly.
We expect delayed updates for a few more hours.
We have been working through our backlog as fast as we can. There was a very large backlog so it took some time. Flows are still running but we have a backlog for the next 15-minutes. We continue to monitor.
Queue has returned to normal ranges. All schedules and flows are completing in expected timeframes. This incident has been resolved.