We are experiencing a service disruption that is impacting the Procore <> Vista integration for legacy customers. All other integrations working fine and the Procore V2 integration is working fine.

We are actively investigating the issue, which started happening at noon CST today.

We have identified the issue and deployed a hotfix. Procore <> Vista integration services are running again.

• Syncs from Vista will complete on next hourly run; customers would have experienced a delay in data showing for import.
• Exports to Vista were reaching Vista successfully but not closing out. The next hourly sync will complete and mark them synced in Procore where needed.

We will continue to monitor for a while longer.

Procore <> Vista integration services are completing normally since 3pm CST. This incident has been resolved.

We are experience delays in processing of connector actions and as a result a delay in workflow execution. We are actively working to identify the root cause and address. We are running behind schedule by 40-minutes.

We have identified the issue and taken steps to mitigate. The queue is returning to normal, only a few minutes behind. We will continue to monitor for a while longer.

Queue back to normal levels for past 10-minutes. This incident has been resolved.

We are experiencing processing delays in schedules that is resulting in some activity to be delayed by as much as 10 minutes. We are actively working to address the issue.

We moved quickly today to address the issue. Service disruption window was from 2:45pm-4:15pm CST. Since then, queues have returned to normal, metrics are back to regular thresholds, and there is no delay. This incident is resolved.

We are experience delays in processing of connector actions and as a result a delay in workflow execution. We are actively working to identify the root cause and address.

Dear Customer,

Service Interruption Affecting Service(s):

Workflows

Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

We are investigating an issue with job logs being delayed. Services and workflows are running normally, but we are seeing delayed job logs displaying in App Xchange.

We have identified the issue and are back to normal since 2:40pm CST (20-mins ago). We will continue to monitor for a while longer.

There was a delay in job logs starting 1:30pm CST and lasting to 2:40pm CST. Services and workflows ran normally, and this would have been limited to job logs displaying in App Xchange.

Job logs would have been delayed during this timeframe.

The team moved quickly to remediate, and this incident is resolved.

We are investigating an issue that is causing longer than normal delays in workflow processing.

We have identified the issue and are taking steps to work through the queue. Flows remain delayed and not completing in expected timeframes.

We have identified the issue and there is no queue. All schedules and flows are completing in expected timeframes. This incident has been resolved.

There was a minor delay in job logs starting 8am CST and lasting to 9:47am CST. Services and workflows ran normally and this would have been limited to job logs displaying in App Xchange.

Job logs would have been delayed during this timeframe.

The team moved quickly to remediate, and this incident is resolved

Our App Network API is experiencing elevated response times. We are actively investigating.

Response time are back within normal ranges. We are continuing to monitor.

Dear Customer,

Service Interruption Affecting Service(s):

API

Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

We are investigating an issue resulting in delays in processing of Connector Actions.

The issue has been identified and the delays are improving. We are continuing to monitor and expect to be fully back to on-time processing in the next 15 to 20 minutes..

Dear Customer,

Service Interruption Affecting Service(s):

Workflows, Public Connectors

Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

We have been alerted to elevated API response times which is resulting in increased page load times in the App Xchange UI.

Response times have improved, but we are still seeing some slowness. We are continuing to investigate the issue and will provide another update shortly.

Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.