We are experiencing a delay in workflow status updates. Flows continue to run as expected but they will not appear finished within the UI without significant delay. Additionally, this will impact the cadence of schedule runs that include workflows.

The issue has been identified, and the delays are improving. We are continuing to monitor and expect to be fully back to on-time processing later today.

Processing times are back within normal ranges. All schedules and flows are completing in expected timeframes. This incident has been resolved.

We are investigating an issue that is causing longer than normal delays in workflow closeout.

We have identified the root cause and are working to resolve. We expect delays to continue for roughly another hour. Flows are running and data is processing; however, schedules that depend on workflows will experience significant delays during this time. 

All schedules and flows are completing in expected timeframes. This incident has been resolved.

Our API is experiencing elevated failure rates. We are actively investigating. The impact is related to integrations that use the Xchange Agent and a higher-than-normal failure rate.

Our team has identified and remediated the issue. The platform is back to normal, and services are completing in expected timeframes.

This incident has been resolved.

Our API is experiencing elevated failure rates. We are actively investigating.

Our team moved quickly to identify and remediate the issue. Things are returning to normal since 5:29pm CST. Queues are returning to normal ranges and services are completing in expected timeframes. We are continuing to monitor for a little while longer.

This incident has been resolved.

We are investigating an issue that is causing longer than normal delays in workflow processing.

We have identified the issue and are taking steps to work through the queue. Flows remain delayed, but we are trending in the right direction.

Flows are completing normally, but status updates to the UI remain backlogged. We are working down the queue, expecting to be back to normal in 30-minutes.

We have identified the issue and there is no queue. All schedules and flows are completing in expected timeframes. This incident has been resolved.

Our API is experiencing elevated failure rates. We are actively investigating.

Our team moved quickly to remediate the issue. Queues have returned to normal and services are completing in expected timeframes. Although our platform is back normal with no customer impact, we are continuing to monitor for a little while longer.

This incident has been resolved.

We are experiencing a delay in workflow status updates. Flows continue to run as expected but they will not appear finished within the UI without significant delay. Additionally, this will impact the cadence of schedule runs that include workflows.

The issue has been identified, and the delays are improving. We are continuing to monitor and expect to be fully back to on-time processing later today.

Processing times are back within normal ranges. All schedules and flows are completing in expected timeframes. This incident has been resolved.

We are experiencing a service disruption that is impacting the Procore <> Vista integration for legacy customers. All other integrations working fine and the Procore V2 integration is working fine.

We are actively investigating the issue, which started happening at noon CST today.

We have identified the issue and deployed a hotfix. Procore <> Vista integration services are running again.

• Syncs from Vista will complete on next hourly run; customers would have experienced a delay in data showing for import.
• Exports to Vista were reaching Vista successfully but not closing out. The next hourly sync will complete and mark them synced in Procore where needed.

We will continue to monitor for a while longer.

Procore <> Vista integration services are completing normally since 3pm CST. This incident has been resolved.

We are experience delays in processing of connector actions and as a result a delay in workflow execution. We are actively working to identify the root cause and address. We are running behind schedule by 40-minutes.

We have identified the issue and taken steps to mitigate. The queue is returning to normal, only a few minutes behind. We will continue to monitor for a while longer.

Queue back to normal levels for past 10-minutes. This incident has been resolved.

We are experiencing processing delays in schedules that is resulting in some activity to be delayed by as much as 10 minutes. We are actively working to address the issue.

We moved quickly today to address the issue. Service disruption window was from 2:45pm-4:15pm CST. Since then, queues have returned to normal, metrics are back to regular thresholds, and there is no delay. This incident is resolved.