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History Grid

Jan 17
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Jan 11
App Xchange Platform

Incidents

This Week
App Xchange Platform Database API Workflows Schedules On-Premise Agent Connectivity Procore ERP Exports Partner Portal

We have identified an issue impacting Concur or FTP-based integrations. The sync between Concur List and some FTP connections are failing at a higher rate than normal. We are taking steps to mitigate and will deploy a hotfix as soon as possible.

We will post a status update when services for those affected integrations has returned to normal. We expect this to be later today.

Hotfix was released and services have returned to normal. The next scheduled Concur List refresh or FTP transfer will work as expected.

This incident is resolved.

Week of 12/22/2024
App Xchange Platform Workflows

We are currently investigating an issue impacting all workflow based integrations. We do not yet know the root cause, but early indications point to an Azure issue. We will provide updates as we have them.

We have confirmed this is an Azure incident in the South Central region. We are attempting to gather additional information to determine a path to restore services.

The underlying Azure issue seems to have been resolved and workflows are now executing, albeit delayed. We are actively monitoring the situation to ensure we return to full health.

The platform is healthy and we will continue to monitor.

App Xchange Platform Workflows

We are experiencing processing delays related to connector actions that are resulting in some activity to be delayed by as much as 50 minutes. We are actively working to identify and address the root cause.

We have taken steps to mitigate the cause of the delays and are in trending in the right direction. Currently the expected delays are below 20 minutes and we anticipate to be back on time in the next half hour.

Processing is now within expected time ranges.

Calendar